Chad Ramey

As a Genius, I demonstrated an unparalleled ability to solve issues and repair relationships with a strong sense of compassion, urgency, and empathy. I provided frontline support and assistance for all Apple products from Macs to iPhones, iPads and iPods with an emphasis on individual attention even when multi-tasking. I was responsible for repairing these products and returning them to guests in a timely manner. Furthermore, I acted as a support both from a technical and developmental standpoint for peers and coworkers.

Intense customer interfacing in a very fast paced environment that involves writing records, completing database entries, filling out forms and scheduling appointments while on phone with customers. Provide excellent customer service dealing with technical video and data issues with customers of all levels of expertise personally serving over sixty customers per day.

Within this position, I provided high-level administrative support for department heads while overseeing a vehicle fleet of an accumulated $23 million value. I performed analysis using a variety of computer databases and systems while also administering and maintaining 600 vehicle authorizations. I reviewed and maintained assignment records for all vehicles, prepared meeting agendas and carefully monitored all actionable items. I also developed databases to improve and inform quality office initiatives, and supplied vehicle fleet information.