James Johnson

Apply Bloom's Taxonomy and ADDIE design model in creating classes for online universities and colleges. Create detailed plans that map out project objectives, design comprehensive storyboards, and implement courses on our LMS. Collaborate with SMEs and team members throughout the entire development lifecycle in order to create effective online courses for our clients. Combine out-of-the-box methodology with techncial skills to design graphic and interaction concepts for each project.

Employed the ADDIE design model and Bloom's Taxonomy in designing and developing online courses. Created detailed project plans and scope documents that mapped out project objectives. Provided comprehensive storyboards to Subject Matter Experts (SMEs), and developed interactive tutorials for final delivery. Collaborated with SMEs throughout the entire development lifecycle in order to create effective web-based training for internal and external clients. Combined out-of-the-box methodology with Photoshop skills to create custom graphics and interactions

Developed and managed technical documentation to meet the demands of end-users for anti-spyware products. Maintained excellent relations with developers, Software Quality Assurance, and Customer Service in order to insure the accuracy of all documentation. Consistently received positive feedback on the successful management of translation and localization for all major product lines.

Effectively employed information mapping principles in creating print and online documentation. Successfully implemented technical design skills when creating user guides, online help, quick reference guides, and tutorials. Displayed interdepartmental communication skills in interviewing and working with developers and trainers. Utilized knowledge and experience with French to verify basic translations for documents and source code.

Implemented information mapping design techniques in creating print documentation for clients of a French-based mobile software development company. Successfully managed all technical writing projects as well as acted as a liaison between the development and marketing departments. Created a process that included planning and editing cycles between the technical documentation department and development teams, standardized formats for all documents, and a central hub for all documentation and corporate communication.

Applied technical writing and design principles in creating print and online documentation. Utilized extensive Robohelp experience to develop online documentation and context sensitive help, as well as design documentation for web-based application. Effectively managed time sheets, status reports, and general concerns for 12 consultants.

Implemented concise procedure-based design for print and online documentation projects. Employed information mapping principles when developing print documents as well as online help. Created online help standards and trained other members of writing team on creating and designing online help.

Used a variety of technical documentation techniques to create print and online documentation. Successfully managed projects that ranged from detailed technical information and procedures for developers and engineers to lighter instructions and overviews for the average layperson.

Designed, wrote, and edited print documentation for an international telephone card company.